Data Scientist and Project Management Professional. Improve business processes and data-driven decision-making with AI, ML algorithms, Python, SQL, data visualization, and other Data Science tools.

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Profile

I am a professional who makes things happen and solves business problems.

Skills in my latest position as a Data Scientist include Artificial Intelligence, Machine Learning, SQL, Python, Business Intelligence, Mathematics, Probability, Statistics, Data Analytics, Data Analysis, Tableau, and related Data Science topics and tools. I have been working with the title of Data Scientist since 2020. I obtained Data Science certifications and took various courses (not all of them listed here). And as a life-long learner, I am currently enrolled in multiple courses.

With an eye for the big picture and interest in multiple topics, I held leadership roles in higher education, private sector, and public sector with skills in Leadership, Policy and Process Development/ Implementation/ Improvement, Project Management, Problem Solving, Root Cause Analysis, IT Security Audit Compliance, Teaching, and published Research that includes a chapter in multiple textbooks. Improvements include time by 50%; cost savings of 75%, and compliance rate by 26%.

Credentials include PhD in Computer Science, Generative AI Leader, Data Scientist, and PMP. 

Please note:
Credentials, job titles, and organizations use blue font and are linked to their respective websites.

Education and Select Certifications

PhD

Computer Science (4.0)

MS

Computer Engineering (3.8)

BS

Electrical Engineering (3.7)

Google Cloud Certified Generative AI Leader, Google Cloud

Executive Certificate in Data Literacy and Evidence Building, New York University, University of Maryland, Accenture

Data Scientist: Analytics Specialist Career Path, Codecademy

Foundation Certificate in IT Service Management, AXELOS, PeopleCert

PMP

Project Management Professional, Project Management Institute (PMI)

Prosci Certified Change Management Practitioner, PROSCI

Certified Manager for Quality – Organizational Excellence, American Soc. for Quality (ASQ)

Experience

Data Analytics, Machine Learning

Data Management team. Working with large confidential data records from various state departments, public and private sector entities. SQL, Jupyter notebooks, Python modeling and machine learning libraries such as NumPy, Pandas, Seaborn, and Scikit-learn, dashboards and storytelling with Google Analytics/Looker and Tableau, GitHub, hypothesis testing (A/B testing, Chi-square, z-test, t-test, ANOVA), machine learning algorithms (linear regression, logistic regression, decision trees, random forest etc.), prediction models (classification, clustering, time series etc.). Working with some IBM Artificial Intelligence tools, machine learning using IBM Watson AIOps for IBM Cloud Pak for Data (NLP, chatbot, semi-supervised learning with classification and clustering), IBM InfoSphere DataStage (ETL and business intelligence).

IT Project Management, IT Security Compliance, Quality Management, Strategic Planning, and IT Governance

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Department of Shared Administrative Services, Office of State Technology (SAS OST), Little Rock, Arkansas

• Project Management: Managing cross-functional teams and working with federal, state, and private sector entities. Managed implementation of new Identity and Access Management (IAM/SSO) solution for 47,000 users and achieved cost savings of 75%. Improved IT security compliance rate for the IRS Safeguards audit from 70% to 96% through new processes for effective communications, work assignments, and tracking of action items. Other projects include SSA Compliance; CJIS IT Security audit; FTI and CJIS trainings, Data Center Optimization; Office 365; and ITSM system incl. change management and ITIL 4 service management.

• Quality Management: Head of Quality Department until it was closed. Implemented new tracking process for 1014 documents. The number of up-to-date documents grew by 433%. Through new templates and work processes, the time required for the documentation and auditing of policies, standards, processes, and procedures dropped to about 50%. Served as senior officer in the AR chapter of ASQ and senior Baldrige examiner with the AR Institute for Performance Excellence.

• IT Governance: Lead development of agency strategic plan, consisting of 5 goals, 12 strategies, and 56 initiatives, using prioritization and decision-making techniques. Achieved complete alignment with the governor’s state strategic plan and initiatives.

Data Analyst and VP of IT

Data Analytics, IT and Business Management

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CSQT, Little Rock, Arkansas (Closed in 2020)

• Data Analytics/ Business Intelligence: Analysis of data collected from truck ECMs (Engine Control Module). Improved KPIs include Revenue per mile by 11%; Truck idle time by 30%; Fuel efficiency by 12%; and Over-The-Road maintenance cost by 17%. Managed projects include service life-cycle analysis; employee turnover; and customer portal; employee performance system.

• IT and Business Management: Recipient of the 2016 US Environmental Protection Agency (EPA) SmartWay Excellence Award for leadership. Placed nationwide in the top 1.5% in the trucking industry. Developing and presenting organization’s profile, values, and services. Optimizing work processes. Also responsible for all IT products and services.

Teaching Computer Science

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Arkansas State University Three Rivers, Malvern, Arkansas

• Lead the Business and Industry Advisory Committee and identified in-demand skills, both nationwide and in the local industry. As a result, I developed the new “Applied Computing” department with two tracks. 6 courses with high impact were greatly modified or added to align the curriculum with the needs analysis. Impact on internships and employment is expected to be high.

• Courses taught: Cisco Networking Academy I and II (CCNA modules 1 through 4),  UNIX/Linux and TCP/IP,  Network Security (CompTIA Security+),  Computer Repair (CompTIA A+),  Advanced Network Hardware (CompTIA Network+), and  Intro to Databases/SQL. All courses had labs.

Contact

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    Contact information

    Email

    mark@kensington.pro

    Phone

    +1 (501) 436-2729

    Location

    United States